Shipping & returns
Shipping & returns
Shipping
We ship within the United States only.
Chapter 01 ships after the official drop. We haven't set the date yet. If you're on the waitlist, you'll get updates first.
Orders are processed within 3–5 business days once the drop ships. You'll get a tracking email the day your order leaves.
Shipping costs are calculated at checkout.
Returns & exchanges
We accept returns and size exchanges on unworn pieces with tags attached within 14 days of delivery, while stock lasts. This includes orders that used the waitlist discount.
Each chapter is made in a small run, so please contact us before sending anything back. Include your order number and we'll send instructions.
Return shipping is paid by the customer unless the item arrived damaged or wrong — then we cover it.
Refunds
Once we receive and check your return, we'll let you know. Approved refunds go back to your original payment method within 5–10 business days.
Damaged or missing orders
Tell us within 7 days of delivery, with a photo if it's damaged, and we'll make it right.
Contact
qianamy.biz@gmail.com · (407) 668-6088
The Human Project · AQGrowth LLC, Florida